# Manual do Módulo da Central de Serviços



# Abrir Chamado

<p class="callout info"><span style="color: rgb(0, 0, 0);">**Passo 01**</span></p>

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[![image.png](https://manuais.ifsertaope.edu.br/uploads/images/gallery/2026-02/scaled-1680-/CsPU9fhWTH0z5rmU-image.png)](https://manuais.ifsertaope.edu.br/uploads/images/gallery/2026-02/CsPU9fhWTH0z5rmU-image.png)

[![image.png](https://manuais.ifsertaope.edu.br/uploads/images/gallery/2026-02/scaled-1680-/sYhsfo2FJO5LIqmp-image.png)](https://manuais.ifsertaope.edu.br/uploads/images/gallery/2026-02/sYhsfo2FJO5LIqmp-image.png)

[![image.png](https://manuais.ifsertaope.edu.br/uploads/images/gallery/2026-02/scaled-1680-/wwj5MXNppRtWnaKt-image.png)](https://manuais.ifsertaope.edu.br/uploads/images/gallery/2026-02/wwj5MXNppRtWnaKt-image.png)

<p class="callout info"><span style="color: rgb(0, 0, 0);">**Passo 02**</span></p>

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[![image.png](https://manuais.ifsertaope.edu.br/uploads/images/gallery/2026-02/scaled-1680-/8oGoFZXN4FStFIzI-image.png)](https://manuais.ifsertaope.edu.br/uploads/images/gallery/2026-02/8oGoFZXN4FStFIzI-image.png)

[![image.png](https://manuais.ifsertaope.edu.br/uploads/images/gallery/2026-02/scaled-1680-/PMGJLshLGnrOL0b5-image.png)](https://manuais.ifsertaope.edu.br/uploads/images/gallery/2026-02/PMGJLshLGnrOL0b5-image.png)

<p class="callout info"><span style="color: rgb(0, 0, 0);">**Passo 03**</span></p>

[![image.png](https://manuais.ifsertaope.edu.br/uploads/images/gallery/2026-02/scaled-1680-/nnRz0XsgPyUgsa2C-image.png)](https://manuais.ifsertaope.edu.br/uploads/images/gallery/2026-02/nnRz0XsgPyUgsa2C-image.png)

[![image.png](https://manuais.ifsertaope.edu.br/uploads/images/gallery/2026-02/scaled-1680-/wmaXzCSuBJqSsMUm-image.png)](https://manuais.ifsertaope.edu.br/uploads/images/gallery/2026-02/wmaXzCSuBJqSsMUm-image.png)

<p class="callout info"><span style="color: rgb(0, 0, 0);">**Passo 04**</span></p>

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[![image.png](https://manuais.ifsertaope.edu.br/uploads/images/gallery/2026-02/scaled-1680-/NgLd0qzFphFCctWA-image.png)](https://manuais.ifsertaope.edu.br/uploads/images/gallery/2026-02/NgLd0qzFphFCctWA-image.png)

[![image.png](https://manuais.ifsertaope.edu.br/uploads/images/gallery/2026-02/scaled-1680-/Fld4Hhf39hYzhPsB-image.png)](https://manuais.ifsertaope.edu.br/uploads/images/gallery/2026-02/Fld4Hhf39hYzhPsB-image.png)

[![image.png](https://manuais.ifsertaope.edu.br/uploads/images/gallery/2026-02/scaled-1680-/Xz6KuEGby1YFKFvF-image.png)](https://manuais.ifsertaope.edu.br/uploads/images/gallery/2026-02/Xz6KuEGby1YFKFvF-image.png)

[![image.png](https://manuais.ifsertaope.edu.br/uploads/images/gallery/2026-02/scaled-1680-/YLrZLi6WDnu8CMz8-image.png)](https://manuais.ifsertaope.edu.br/uploads/images/gallery/2026-02/YLrZLi6WDnu8CMz8-image.png)

[![image.png](https://manuais.ifsertaope.edu.br/uploads/images/gallery/2026-02/scaled-1680-/8CgoWga3MSESskrh-image.png)](https://manuais.ifsertaope.edu.br/uploads/images/gallery/2026-02/8CgoWga3MSESskrh-image.png)

<p class="callout info"><span style="color: rgb(0, 0, 0);">**Passo 05**</span></p>

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[![image.png](https://manuais.ifsertaope.edu.br/uploads/images/gallery/2026-02/scaled-1680-/zqi1ytqRQLbRPfAG-image.png)](https://manuais.ifsertaope.edu.br/uploads/images/gallery/2026-02/zqi1ytqRQLbRPfAG-image.png)

[![image.png](https://manuais.ifsertaope.edu.br/uploads/images/gallery/2026-02/scaled-1680-/KEgPcapXR78ndhcq-image.png)](https://manuais.ifsertaope.edu.br/uploads/images/gallery/2026-02/KEgPcapXR78ndhcq-image.png)

# Atender Chamado

<p class="callout info"><span style="color: rgb(0, 0, 0);">**Passo 01**</span></p>

[![image.png](https://manuais.ifsertaope.edu.br/uploads/images/gallery/2026-02/scaled-1680-/2LafhQMYpoIKYfrD-image.png)](https://manuais.ifsertaope.edu.br/uploads/images/gallery/2026-02/2LafhQMYpoIKYfrD-image.png)

<p class="callout info"><span style="color: rgb(0, 0, 0);">**Passo 02**</span></p>

[![image.png](https://manuais.ifsertaope.edu.br/uploads/images/gallery/2026-02/scaled-1680-/P2xaHseu59g9GQNd-image.png)](https://manuais.ifsertaope.edu.br/uploads/images/gallery/2026-02/P2xaHseu59g9GQNd-image.png)

[![image.png](https://manuais.ifsertaope.edu.br/uploads/images/gallery/2026-02/scaled-1680-/VDXSo3RylYAkWr3J-image.png)](https://manuais.ifsertaope.edu.br/uploads/images/gallery/2026-02/VDXSo3RylYAkWr3J-image.png)

[![image.png](https://manuais.ifsertaope.edu.br/uploads/images/gallery/2026-02/scaled-1680-/7HdfAvfLmEDvnwxi-image.png)](https://manuais.ifsertaope.edu.br/uploads/images/gallery/2026-02/7HdfAvfLmEDvnwxi-image.png)

[![image.png](https://manuais.ifsertaope.edu.br/uploads/images/gallery/2026-02/scaled-1680-/V8MbrKFGCvP4aVoO-image.png)](https://manuais.ifsertaope.edu.br/uploads/images/gallery/2026-02/V8MbrKFGCvP4aVoO-image.png)

[![image.png](https://manuais.ifsertaope.edu.br/uploads/images/gallery/2026-02/scaled-1680-/VAaJFr1y9rMPCLUO-image.png)](https://manuais.ifsertaope.edu.br/uploads/images/gallery/2026-02/VAaJFr1y9rMPCLUO-image.png)

<p class="callout info">**Passo 03**</p>

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[![image.png](https://manuais.ifsertaope.edu.br/uploads/images/gallery/2026-02/scaled-1680-/AeejfvPePhY1i6Ud-image.png)](https://manuais.ifsertaope.edu.br/uploads/images/gallery/2026-02/AeejfvPePhY1i6Ud-image.png)

[![image.png](https://manuais.ifsertaope.edu.br/uploads/images/gallery/2026-02/scaled-1680-/zhBPPvyZK8fkgpjJ-image.png)](https://manuais.ifsertaope.edu.br/uploads/images/gallery/2026-02/zhBPPvyZK8fkgpjJ-image.png)

<p class="callout info"><span style="color: rgb(0, 0, 0);">**Passo 04**</span></p>

[![image.png](https://manuais.ifsertaope.edu.br/uploads/images/gallery/2026-02/scaled-1680-/82gUZMI2IWmfaAVd-image.png)](https://manuais.ifsertaope.edu.br/uploads/images/gallery/2026-02/82gUZMI2IWmfaAVd-image.png)

[![image.png](https://manuais.ifsertaope.edu.br/uploads/images/gallery/2026-02/scaled-1680-/AxPJpVfgIEu8L0Pu-image.png)](https://manuais.ifsertaope.edu.br/uploads/images/gallery/2026-02/AxPJpVfgIEu8L0Pu-image.png)

[![image.png](https://manuais.ifsertaope.edu.br/uploads/images/gallery/2026-02/scaled-1680-/840SrXH7Bt2BKPEH-image.png)](https://manuais.ifsertaope.edu.br/uploads/images/gallery/2026-02/840SrXH7Bt2BKPEH-image.png)

[![image.png](https://manuais.ifsertaope.edu.br/uploads/images/gallery/2026-02/scaled-1680-/zcJfIFep8F4BXBWc-image.png)](https://manuais.ifsertaope.edu.br/uploads/images/gallery/2026-02/zcJfIFep8F4BXBWc-image.png)

<p class="callout info"><span style="color: rgb(0, 0, 0);">**Passo 05**</span></p>

[![image.png](https://manuais.ifsertaope.edu.br/uploads/images/gallery/2026-02/scaled-1680-/hGCnyQr4vnV4LVbH-image.png)](https://manuais.ifsertaope.edu.br/uploads/images/gallery/2026-02/hGCnyQr4vnV4LVbH-image.png)

[![image.png](https://manuais.ifsertaope.edu.br/uploads/images/gallery/2026-02/scaled-1680-/NGsjm7KRmYAHS9Fe-image.png)](https://manuais.ifsertaope.edu.br/uploads/images/gallery/2026-02/NGsjm7KRmYAHS9Fe-image.png)

[![image.png](https://manuais.ifsertaope.edu.br/uploads/images/gallery/2026-02/scaled-1680-/fKYBhQQ2uij2rHsF-image.png)](https://manuais.ifsertaope.edu.br/uploads/images/gallery/2026-02/fKYBhQQ2uij2rHsF-image.png)

[![image.png](https://manuais.ifsertaope.edu.br/uploads/images/gallery/2026-02/scaled-1680-/IVzJ2UMpXLGCgCx8-image.png)](https://manuais.ifsertaope.edu.br/uploads/images/gallery/2026-02/IVzJ2UMpXLGCgCx8-image.png)

<p class="callout warning"><span style="color: rgb(0, 0, 0);">Com o chamado **Resolvido** , o interessado poderá fechar o chamando e avaliá-lo, ou reabrir e adicionar um comentário na Linha do Tempo informando o motivo.</span></p>

# Infográfico

[![image.png](https://manuais.ifsertaope.edu.br/uploads/images/gallery/2026-02/scaled-1680-/C0T1uvErMg0rsXQq-image.png)](https://manuais.ifsertaope.edu.br/uploads/images/gallery/2026-02/C0T1uvErMg0rsXQq-image.png)